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Privacy Policy

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Last Updated: January 20, 2025

This policy is effective as of January 20, 2025.

 

At INDIRACING z.s. (operating as INDI CREW), we prioritize protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with GDPR and Czech privacy laws. By using our website or services, you consent to the practices described herein.

 

1. General Information

 

  • Data Controller: INDIRACING z.s.

  • Registered Address: č.p. 31, 289 26 Stará Lysá, Czech Republic

  • Contact Email: indi23crew@gmail.com

 

2. Data Collection

 

2.1 What Data We Collect
We collect the following types of data:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address.

  • Order Details: Product preferences, purchase history.

  • Payment Information: Processed securely via Stripe.

  • Website Activity: IP address, browser type, cookies, and other usage data.

2.2 How We Collect Data

  • Through account registration or order placement on our website.

  • When you contact us via email or online forms.

  • Via cookies and tracking technologies (see Section 7).

 

3. Purpose of Data Processing

 

We process your data to:

  • Fulfill orders and deliver products.

  • Respond to inquiries and provide customer support.

  • Send transactional emails (order confirmations, shipping updates).

  • Improve website functionality and user experience.

  • Comply with legal obligations (e.g., tax and invoicing laws).

 

4. Legal Basis for Processing

 

Your data is processed under the following legal bases:

  • Performance of a Contract: To fulfill your order or service request.

  • Consent: When you opt in to receive marketing communications.

  • Legal Obligation: To comply with EU and Czech laws (e.g., invoicing).

  • Legitimate Interests: To enhance website security, prevent fraud, or improve services.

 

5. Data Sharing

 

5.1 Third-Party Service Providers
We share your data with trusted third-party providers, including:

  • Printful: For order fulfillment and product customization. See their Privacy Policy here.

  • Wix: For hosting and managing our website. See their Privacy Policy here.

  • Stripe: For secure payment processing. See their Privacy Policy here.

  • Other Payment Gateways: Depending on your selected payment method.

5.2 Legal Requirements
Your data may be disclosed to government authorities if required by law or for legal proceedings.

 

6. Data Retention

 

  • Order Details: Retained for 10 years to comply with tax and accounting laws.

  • Marketing Data: Retained until you withdraw consent.

  • Other Data: Retained as long as necessary for the purposes outlined in this policy.

 

7. Cookies and Tracking

 

7.1 Cookies
We use cookies to enhance your experience, track website usage, and personalize content. Types of cookies we use include:

  • Essential Cookies: Required for website functionality.

  • Performance Cookies: Track user behavior to improve website performance.

  • Marketing Cookies: Provide targeted advertising based on your interests.

7.2 Managing Cookies
You can adjust cookie preferences through our website.

 

8. Your Rights Under GDPR

 

As an EU resident, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure ("Right to be Forgotten"): Request deletion of your data under certain conditions.

  • Restriction: Limit how your data is processed.

  • Portability: Transfer your data to another service provider.

  • Objection: Object to data processing based on legitimate interests.

To exercise these rights, contact us at indi23crew@gmail.com.

 

9. Data Security

 

We implement robust security measures, including:

  • SSL encryption for data transmission.

  • Restricted access to personal data.

  • Regular audits to detect vulnerabilities.

 

10. International Data Transfers

 

As our website is hosted by Wix, orders are fulfilled by Printful, and payments are processed by Stripe, your data may be transferred outside the EU/EEA. Both Wix, Printful, and Stripe comply with GDPR regulations to ensure your data remains secure.

 

11. Complaints

 

If you believe your data protection rights have been violated, you may file a complaint with:

 

12. Updates to This Policy

 

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and the updated version will take effect immediately.

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13. Additional Policies

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For questions or concerns about this Privacy Policy, contact us at:

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